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Thursday, November 6, 2025

Can I Show Recommended Products in the Cart

 One of the smartest strategies in e-commerce today is to use every opportunity to engage customers — and the shopping cart is no exception. The cart isn’t just a holding space for items waiting to be purchased; it’s also a prime location to encourage further exploration and upselling. Showing recommended products in the cart can increase average order value, improve customer experience, and help shoppers discover complementary or trending items they might have missed.

Let’s explore why cart recommendations work, how they’re implemented, and the best practices for displaying them effectively.


Why Show Recommended Products in the Cart

When shoppers reach their cart, they’re already in a buying mindset. They’ve made decisions, expressed intent, and are closer to completing a purchase than at any other stage of the buyer journey. This is the perfect time to suggest relevant add-ons or similar items.

Here are the top reasons to show recommended products in the cart:

1. Boosts Average Order Value (AOV)

Every additional item in the cart contributes directly to revenue. A well-placed recommendation — such as “You may also like” or “Frequently bought together” — often encourages shoppers to add one more product before checking out.

2. Enhances Customer Experience

Smart recommendations feel like helpful suggestions, not sales pitches. When you show items that genuinely complement what’s already in the cart, you make shopping easier and more enjoyable.

3. Reduces Missed Opportunities

Many customers forget to add accessories or related items. Recommendations remind them of what they might need — for example, batteries for a camera, or a case for a new phone.

4. Keeps Shoppers Engaged

The cart page can sometimes feel like a “dead end” — a point where customers either proceed or leave. Adding product recommendations keeps the experience dynamic and interactive.

5. Encourages Product Discovery

When shoppers see related or trending products, they’re exposed to more of your catalog. This can introduce them to new categories and boost brand familiarity.


Types of Product Recommendations for Carts

Not all recommendations are created equal. The most effective ones are tailored to the shopper’s current interests and purchase intent. Here are some common types:

1. Frequently Bought Together

This approach shows items that other customers commonly purchase alongside the selected product. It’s a proven method for increasing complementary purchases — think of how Amazon displays accessories or bundles.

2. Related Products

These are items that are similar in type, style, or category. For example, if a shopper adds a pair of shoes to their cart, related products might include other shoes from the same brand or color options.

3. Recently Viewed Items

Displaying products a user has previously browsed gives them a second chance to reconsider something they were interested in but didn’t add initially.

4. Personalized Recommendations

These are powered by artificial intelligence (AI) and user data. The system learns from browsing history, cart contents, and past purchases to suggest products tailored to each individual shopper.

5. Seasonal or Promotional Items

Showing limited-time offers, bestsellers, or holiday specials in the cart can nudge impulse purchases — especially when paired with discounts or free shipping thresholds.


How Cart Recommendations Work Technically

Behind the scenes, cart recommendations are driven by data and algorithms. Here’s how they typically function:

  1. Data Collection – The system gathers data on browsing history, cart items, and past purchases.

  2. Pattern Analysis – Machine learning models or predefined rules identify patterns and relationships between products.

  3. Display Logic – The platform dynamically selects and displays relevant recommendations on the cart page.

  4. Real-Time Updates – As users add or remove items, the recommendations refresh instantly to stay relevant.

Most major e-commerce platforms — including Shopify, WooCommerce, BigCommerce, Magento, and Wix — offer built-in or plugin-based tools for product recommendations.


Best Practices for Showing Recommended Products

To make cart recommendations effective (and not overwhelming), here are some tried-and-true practices:

1. Keep It Relevant

Always align recommendations with what’s in the shopper’s cart. Relevance drives engagement; randomness creates confusion.

2. Limit the Number of Suggestions

Too many recommendations can clutter the cart and distract from checkout. Showing 3–5 well-chosen items is usually ideal.

3. Use Clear and Inviting Design

Place recommendations below or beside the main cart items. Use clean visuals, brief titles, and simple “Add to Cart” buttons.

4. Avoid Slowing Down the Page

Your cart page must load quickly. Heavy scripts or too many images can frustrate users and increase abandonment.

5. Add Incentives When Possible

Phrases like “Add this for 20% off” or “Get free shipping if you spend $10 more” are strong motivators for adding extra items.

6. Optimize for Mobile Users

Since many shoppers browse on mobile, ensure recommendations fit naturally within smaller screens without interrupting the checkout flow.


Examples from Leading E-Commerce Brands

Amazon

Amazon sets the gold standard for cart recommendations. When you add an item, you instantly see “Frequently bought together” or “Customers who bought this also bought.” It’s simple, relevant, and effective — driving millions in extra sales daily.

Sephora

Sephora recommends complementary beauty products in the cart, like brushes or primers, based on what the shopper has added. Their system blends relevance with personalization.

Best Buy

Best Buy uses the cart to suggest warranties, cables, and accessories — practical add-ons that genuinely enhance the main purchase.

Nike

Nike often shows “Complete the Look” recommendations. If you add running shoes, the cart may display matching shorts or tops, appealing to the customer’s style preferences.


Balancing Sales and User Experience

While upselling is great for business, it’s important not to overwhelm or distract the shopper at a critical stage — checkout. The key is subtlety.

The recommendation section should enhance the user experience, not hijack it. Avoid aggressive pop-ups or unrelated suggestions. Instead, make it feel like a natural continuation of the shopping journey — helpful, not pushy.

It’s also wise to A/B test your recommendations. Try different placements, layouts, and messaging to see what resonates best with your audience.


Technical Tips for Implementation

If you’re managing your own online store, here’s how you can set up cart recommendations effectively:

  1. Use Built-In Platform Features – Many e-commerce builders already include “related products” modules.

  2. Install a Recommendation Plugin – Options like Frequently Bought Together, LimeSpot, Recom.ai, and Wiser work seamlessly with major platforms.

  3. Integrate AI Tools – For advanced personalization, use AI-driven tools such as Nosto, Dynamic Yield, or Algolia Recommend.

  4. Track Performance Metrics – Monitor how often recommended products are clicked or added to cart. Use this data to refine your strategy.


Common Mistakes to Avoid

  • Recommending Out-of-Stock Items – Always ensure availability before showing suggestions.

  • Repeating the Same Products – Avoid redundancy; don’t recommend items already in the cart.

  • Ignoring Mobile Design – If recommendations clutter mobile checkout, conversions may drop.

  • Neglecting Testing and Updates – Keep refining your algorithm or product rules to maintain relevance.


The Business Impact

Adding recommended products in the cart can make a measurable difference. Studies show that personalized recommendations can increase revenue by up to 30%, and shoppers who engage with them are far more likely to make repeat purchases.

This feature doesn’t just raise immediate sales — it strengthens customer relationships. When your recommendations feel useful and personalized, customers trust your brand’s ability to understand their needs.


Final Thoughts

Yes, you can (and absolutely should) show recommended products in the cart. Done right, it’s one of the most powerful ways to enhance both sales and customer satisfaction.

The cart is more than a checkout step — it’s a final opportunity to engage and delight. By offering helpful, relevant, and well-placed recommendations, you turn an ordinary transaction into a smarter shopping experience that benefits both the customer and your business.

When shoppers feel that your store “gets” them — suggesting exactly what they might want next — they’re not just buying products; they’re building trust in your brand.

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