Receiving payments from international clients is one of the biggest challenges for African freelancers. Traditional banking delays, platform restrictions, and currency conversion issues often make getting paid stressful. Many freelancers turn to remittance services like Western Union and MoneyGram as alternatives to receive funds quickly. But are these services safe, reliable, and practical for freelancers in Africa?
This article explores the safety, benefits, limitations, and best practices for using these remittance services for freelance work.
1. How Remittance Services Work
Western Union and MoneyGram are established global money transfer services. They allow clients to send funds internationally, which recipients can:
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Collect in cash at a local agent
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Transfer to a local bank account (depending on the country and service)
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Receive through mobile money or digital wallets (where supported)
For freelancers, the process is straightforward:
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The client deposits the payment at a Western Union or MoneyGram outlet, or via online transfer.
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The freelancer receives a tracking number or reference code.
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The freelancer visits a local agent to collect cash or have funds deposited in their bank or mobile money account.
2. Advantages for African Freelancers
a) Accessibility
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Both services operate in almost every African country
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No need for a bank account in many cases, making them ideal for freelancers in regions with limited banking access
b) Speed
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Funds sent are often available within minutes
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This is faster than international wire transfers, which can take several days
c) Ease of Use
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Minimal setup is required; freelancers can receive payments using a government-issued ID and reference number
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Many clients are familiar with these platforms, making it easy to request payments
d) Worldwide Network
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Western Union and MoneyGram have extensive global reach, allowing clients in virtually any country to pay freelancers
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Provides an alternative for clients who cannot use PayPal, Stripe, or other digital platforms
3. Safety Considerations
While generally safe, using Western Union or MoneyGram for freelance payments requires caution. Some key points to consider:
a) Avoiding Scams
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Fraudsters sometimes pose as clients and send fake transfer notifications
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Always confirm the payment before delivering work or visiting an agent
b) Protecting Personal Information
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Only share the necessary details for payment collection: full name as per ID, and reference number
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Avoid sharing sensitive personal information like bank account details or passwords
c) Tracking Payments
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Keep the transfer reference number and transaction receipts
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This allows you to track the payment and resolve any issues with the service provider
d) Using Reputable Agents
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Always collect funds from authorized Western Union or MoneyGram outlets
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Avoid unverified agents or informal cash collectors to reduce fraud risk
4. Limitations of Remittance Services
While convenient, there are some challenges freelancers should consider:
a) Transaction Fees
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Both Western Union and MoneyGram charge fees, which can vary depending on the amount, sending country, and payment method
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Freelancers should factor these fees into project pricing
b) Currency Conversion Rates
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Fees and conversion rates may be less favorable compared to banks or digital wallets
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The amount received in local currency may be slightly lower than expected
c) Limits on Transaction Amounts
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Some countries have maximum amounts that can be received in a single transfer
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Large freelance payments may require multiple transactions
d) Security Risks
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Cash pick-ups carry a small risk if personal details are mishandled
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Using mobile money deposits or bank transfers where available is safer
5. Best Practices for Freelancers Using Remittance Services
a) Confirm Payments Before Work Delivery
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Never start or deliver work until the client has sent the payment and provided the reference number
b) Use Correct Personal Details
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Ensure your name matches your government-issued ID exactly
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Minor spelling mistakes can delay payment collection
c) Keep Detailed Records
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Save receipts, transfer reference numbers, and communication with clients
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This documentation is useful for disputes or accounting purposes
d) Consider Splitting Payments
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For larger projects, request multiple transfers to reduce risk and avoid maximum transfer limits
e) Prioritize Secure Collection Methods
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If available, use bank or mobile money deposits instead of cash pick-ups
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Minimizes the risk of theft or loss
6. Real-Life Scenario
An African freelance consultant working with multiple clients abroad:
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A client in the USA sends $700 via Western Union
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The freelancer receives a reference number and collects funds at a local agent the same day
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A second client uses MoneyGram, sending $500, which is deposited into a mobile wallet, avoiding the need for travel
By using both services strategically, the freelancer receives payments quickly, safely, and without relying on bank transfers or restricted platforms.
7. Key Takeaways
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Western Union and MoneyGram are reliable options for African freelancers to receive international payments
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They provide speed, accessibility, and global reach, making them ideal for freelancers with clients in multiple countries
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Limitations include fees, currency conversion, transaction limits, and minor security risks
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Following best practices—verifying payments, using authorized agents, keeping records, and collecting funds safely—reduces potential problems
When used correctly, these services can ensure freelancers are paid promptly and securely, reducing stress and improving cash flow.
Conclusion
Receiving international payments can be challenging for African freelancers, but remittance services like Western Union and MoneyGram provide fast, accessible, and relatively safe solutions. While fees and transaction limits exist, the convenience and speed make them a practical alternative for freelancers in countries with limited banking access or platform restrictions.
By adopting careful practices, staying alert to fraud, and keeping detailed records, African freelancers can confidently use these services to streamline payment processes and focus more on delivering quality work.
To learn more about securing your freelance income, managing international payments, and navigating the global market safely, grab the best of Tabitha Gachanja’s books today.

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