In the world of construction contracting, the terms retainer and retention often come up when discussing payment arrangements, project milestones, and financial safeguards. Although these two terms sound similar, they refer to different financial mechanisms that serve distinct purposes in contractor-client relationships. Understanding the difference between retainers and retention is crucial for both contractors and clients to ensure fairness, transparency, and protection throughout the duration of a project.
In this blog, we’ll explore what retainers and retention mean in construction contracts, how they work, their importance, how they differ, and the best practices for managing them effectively.
1. Understanding Retainers in Construction Contracts
A retainer in a construction contract is a prepaid amount of money given to a contractor or consultant before the work begins. It acts as an advance payment or a commitment fee to secure the contractor’s services.
Retainers are common in professional arrangements where the contractor’s availability, expertise, or preparatory work needs to be guaranteed before the project starts. In construction, this could include architects, engineers, project managers, or even general contractors preparing design documents, estimating costs, or reserving workforce and equipment.
a. Purpose of a Retainer
The primary purpose of a retainer is to demonstrate the client’s commitment and provide the contractor with financial assurance that the project will proceed. It also compensates the contractor for preliminary expenses, planning, or mobilization efforts that occur before physical construction begins.
b. How Retainers Work
Once a retainer is paid, it may serve one of two roles depending on the agreement:
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Non-refundable retainer: This is a fee paid to secure the contractor’s availability and is not returned, even if the project is later canceled.
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Refundable or credited retainer: This is deducted from the total project cost once work begins, effectively serving as an advance payment.
The retainer is typically specified in the contract, including its amount, purpose, refund conditions, and how it will be applied to the final balance.
c. Benefits of Retainers
For Contractors:
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Guarantees commitment from the client.
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Helps cover early expenses like permits or design work.
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Reduces risk of client withdrawal before work starts.
For Clients:
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Secures the contractor’s services and scheduling.
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Encourages timely project preparation and mobilization.
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Builds trust and establishes a professional relationship.
2. Understanding Retention in Construction Contracts
Retention (also known as retainage) is the practice of withholding a percentage of each payment due to the contractor until the project is fully completed and all obligations have been satisfied.
Retention is not a fee but a financial safeguard that ensures the contractor finishes the job according to the agreed standards and corrects any defects or incomplete work. It’s a standard clause in most construction contracts, especially in large or long-term projects.
a. Purpose of Retention
The main purpose of retention is to protect the client and maintain leverage until the contractor has completed all contractual obligations. It ensures that:
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The contractor completes the project on time.
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Any defects, rework, or final touches are properly addressed.
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The quality of work meets the required specifications.
b. How Retention Works
A typical retention clause states that a certain percentage—commonly between 5% and 10%—of each progress payment will be withheld until project completion.
For example:
If a contractor submits a progress invoice for $100,000, and the retention is 10%, the client pays $90,000 and holds $10,000 until the project is complete and approved.
Once the project passes final inspection and all paperwork (like warranties and compliance certificates) is submitted, the withheld funds are released to the contractor. In some cases, part of the retention may be released upon substantial completion, and the rest after a warranty period.
c. Benefits of Retention
For Clients:
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Provides financial leverage to ensure completion.
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Protects against defective or unfinished work.
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Motivates contractors to meet deadlines and quality standards.
For Contractors:
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Encourages performance accountability.
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Strengthens trust if retention is released promptly upon completion.
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Demonstrates reliability when managed responsibly.
3. The Key Difference Between Retainer and Retention
Though both relate to money held during a project, retainers and retention serve opposite purposes:
Aspect | Retainer | Retention |
---|---|---|
Timing | Paid before work begins | Withheld after or during progress payments |
Purpose | To secure contractor’s commitment or cover initial costs | To ensure completion and quality of work |
Payer | Client pays the contractor upfront | Client holds back part of the contractor’s payment |
Refundability | May be refundable or applied to final payment | Released after project completion |
Risk Protection For | Contractor | Client |
Use | Professional services, design, consulting | Construction, contracting, and project execution |
Essentially, a retainer benefits the contractor, while retention benefits the client.
4. How Retainers Are Used in Construction
Retainers are not always part of traditional construction contracts but are more common in consulting or pre-construction services, such as:
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Architectural and design services: A retainer ensures that the architect begins designing and producing plans.
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Engineering assessments: Engineers often require retainers before conducting feasibility studies or site analyses.
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Project management: Retainers secure project managers for long-term oversight and planning.
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Specialized contractors: Experts in specific trades may request retainers to book their availability or pre-order materials.
For example, a structural engineer may require a 20% retainer before producing structural drawings, which will later be credited against the total contract fee once construction begins.
5. How Retention Works During the Construction Phase
Retention typically applies to progressive construction payments throughout a project’s duration. Here’s how it operates in practice:
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Progress Payment Stage
Each month or milestone, the contractor submits an invoice for work completed. The client withholds the retention percentage before issuing payment. -
Substantial Completion Stage
Once the project is substantially complete (meaning all major work is finished and the property is usable), the client may release a portion of the retention—often 50%. -
Final Completion Stage
After the contractor fixes all minor defects, provides warranties, and submits final documentation, the remaining retention is released.
This phased approach ensures continuous motivation and quality control until full completion.
6. Retention in Subcontractor Agreements
Retention doesn’t apply only to main contractors. It often cascades down the supply chain, where main contractors also hold retention from subcontractors.
This mirrors the main contract’s structure, ensuring that subcontractors also complete their tasks responsibly. However, this can cause cash flow strain for smaller subcontractors, especially in long projects, since they may have to wait months after completion to receive the withheld amounts.
To address this issue, some jurisdictions now have laws limiting retention periods or requiring retention money to be held in separate escrow accounts to protect subcontractors.
7. Legal Regulations and Industry Standards
Retention and retainer practices are often governed by legal frameworks that vary by country or region.
Common legal requirements include:
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Maximum retention limits: Often capped between 5% and 10%.
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Retention release deadlines: Specified time frames for release after completion.
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Escrow requirements: Some jurisdictions require retention funds to be kept in trust to ensure they’re available for release.
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Prohibition of unfair practices: Laws may restrict excessive or indefinite withholding of retention funds.
Understanding these rules helps both clients and contractors avoid violations and disputes.
8. Financial Implications of Retention
While retention protects clients, it can create financial challenges for contractors. Because a percentage of every payment is withheld, contractors must operate with reduced cash flow during the project.
This impacts:
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Material procurement
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Labor payment
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Equipment maintenance
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Overall liquidity
To mitigate this, experienced contractors often factor retention into their cost estimates or negotiate for partial early releases. Proper financial planning ensures that retention doesn’t disrupt operations or profitability.
9. Disputes and Challenges with Retention
Retention can be a source of tension between clients and contractors, especially when the release process lacks transparency.
Common issues include:
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Clients withholding retention longer than necessary.
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Disputes over what constitutes “final completion.”
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Contractors not addressing minor defects promptly.
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Miscommunication about the release schedule.
To avoid disputes, contracts should clearly specify the retention percentage, release dates, quality standards, and the process for dispute resolution.
10. Best Practices for Managing Retainers and Retention
Both retainers and retention require careful management and documentation to ensure fairness.
a. For Retainers
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Define the purpose clearly in the contract.
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Specify whether it’s refundable or credited.
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Provide receipts and document how the funds will be applied.
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Avoid overcharging; retainers should reflect realistic pre-work costs.
b. For Retention
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Set reasonable percentages (usually 5–10%).
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Release partial retention upon substantial completion.
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Keep retention funds in a separate account to ensure availability.
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Specify the release timeline in the contract (e.g., within 30 days after completion).
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Conduct joint inspections before retention release to confirm compliance.
Transparency is key—both sides should maintain open communication about progress, quality expectations, and release conditions.
11. The Evolution of Retention Practices
Modern construction management is shifting toward more balanced retention practices. With advancements in project monitoring, quality assurance, and performance bonds, some clients are reducing reliance on high retention rates.
Alternatives such as performance bonds, insurance guarantees, or escrow-based retention systems offer protection while minimizing contractor cash flow strain. These innovations are gradually reshaping the traditional dynamics between clients and contractors.
12. The Relationship Between Retention and Performance
Retention isn’t meant to penalize contractors but to encourage responsibility. It acts as a performance-based incentive—contractors know that timely completion and quality work lead to faster payment release.
At the same time, fair retention management builds trust. When clients honor retention release clauses without unnecessary delay, it fosters stronger partnerships and better long-term collaboration.
13. Combining Retainer and Retention in the Same Contract
In some complex projects, both retainers and retention are used together.
For example:
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A client pays a retainer upfront to secure a contractor’s availability and cover early costs.
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During construction, retention is applied to each progress payment to ensure completion.
This dual approach balances risk and trust on both sides—providing contractors with initial funding and clients with performance assurance.
14. The Role of Communication and Documentation
Like all financial aspects of a construction project, both retainers and retention require precise documentation. Every payment, withholding, or release should be supported by invoices, progress reports, inspection notes, and signed approvals.
Open communication ensures that both parties understand:
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When the retainer is applied or refunded.
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When retention funds will be released.
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What conditions must be met for release.
Proper record-keeping eliminates confusion and builds a transparent, accountable working relationship.
15. Conclusion
In construction contracts, retainers and retention represent two opposite yet equally important financial tools.
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A retainer secures the contractor’s commitment before work begins, ensuring preparation, resource allocation, and availability. It protects the contractor by demonstrating client commitment.
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Retention, on the other hand, safeguards the client by withholding a small percentage of payments until the project is fully completed and verified. It ensures accountability, performance, and quality.
Both mechanisms serve to balance risk and trust between parties. When managed properly—with clear contractual terms, fair percentages, and transparent release conditions—they create a healthy financial structure that promotes project success.
Ultimately, understanding retainers and retention helps clients and contractors maintain mutual respect, fulfill obligations, and build stronger professional relationships grounded in fairness, discipline, and trust.
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