What Are the Rules Around Changing a Flight Once Booked Online?

 When planning a trip, life doesn’t always go according to plan, and sometimes you may need to change your flight after booking it online. Whether it’s due to a scheduling conflict, an emergency, or other reasons, understanding the rules and policies surrounding flight changes is essential to avoid unexpected costs and hassles.

In this blog, we will discuss the various rules and procedures involved when changing a flight after it has been booked online, along with tips for navigating the process efficiently.

1. Understanding the Rules for Changing a Flight

The rules for changing a flight depend on several factors, including the airline’s policy, the type of ticket you purchased, and how far in advance you request the change. Airlines have different approaches to flight changes, and knowing these details can help you decide whether to proceed with a change or look for alternative options.

1.1 Type of Ticket Purchased

The flexibility of your ticket plays a significant role in whether you can change your flight and what fees are associated with the change. There are typically three main types of tickets:

• Non-Refundable Tickets: These tickets are the least flexible. While you can often change the flight, there will usually be a fee for making the change. Additionally, you may need to pay the difference in fare if the new flight is more expensive. However, non-refundable tickets are often cheaper than refundable ones, which is why they are popular among budget-conscious travelers.

• Refundable Tickets: These are typically more expensive but offer more flexibility. With a refundable ticket, you can usually change your flight without incurring a significant fee, and you may even be eligible for a full refund in certain situations. The process is generally smoother with refundable tickets.

• Basic Economy Tickets: These tickets are a budget-friendly option but come with the most restrictions. In many cases, basic economy tickets do not allow changes at all or offer very limited options for changing your flight. If changes are allowed, they may come with hefty fees.

1.2 Change Fees

Many airlines charge a fee to change a flight, and these fees can vary widely depending on the airline, the route, and the type of ticket. For example, the fee might be $50-$200 for domestic flights, and $200-$400 for international flights, though low-cost carriers might charge more.

• Airline-specific Fees: Each airline has its own policies regarding change fees. Some airlines, such as Southwest Airlines and JetBlue, offer more flexible policies and may allow flight changes with minimal fees or even no fees at all.

• Time of Change: The timing of your change also plays a role in the fees. Airlines tend to charge higher fees for last-minute changes compared to changes made well in advance of your departure.

1.3 Fare Difference

In addition to any change fees, you may also need to pay for the difference in fare between the original flight and the new one. If the new flight is more expensive, you’ll be required to cover the price difference. On the other hand, if the new flight is cheaper, you might be able to apply the difference as credit for future flights, depending on the airline’s policy.

1.4 Change Windows

Some airlines have specific “change windows” that determine how far in advance you need to make the change for it to be eligible for a lower fee or free of charge. Generally, the earlier you make the change, the better the chances are that you will save on fees. Keep an eye on any deadlines for changes, as waiting until the last minute can result in higher fees.

2. How to Change Your Flight After Booking Online

Changing a flight after booking online is a straightforward process, though the exact procedure may vary slightly depending on the airline. Here’s a step-by-step guide on how to change your flight:

2.1 Check the Airline’s Change Policy

Before making any changes, the first step is to review the airline’s change policy. You can find this information on the airline’s website under their "Manage Booking" section. Look for terms related to flight changes, cancellation policies, and fees.

• Look for Flexible Tickets: If you purchased a flexible ticket or a ticket that allows changes, it should be easier to change your flight without incurring steep fees.

• Online or Customer Service: Depending on the airline, you may be able to make changes directly through their website or app. If the airline requires assistance from customer service for flight changes, you can contact them via phone or email.

2.2 Log into Your Booking

Once you have reviewed the airline’s change policy, go to the airline’s website and log into your booking using the booking reference number or your personal details. Most airlines allow you to manage your reservation online by selecting "Change Flight" or "Modify Booking."

2.3 Choose New Dates

Once you're in the booking management section, select the flight you’d like to change and then choose new travel dates. If you’re unsure about the new dates, many airlines allow you to search for available flights directly within the booking system.

• Flexibility: Keep in mind that some airlines may offer flexibility in terms of nearby dates for no additional fee or with a reduced fee. If you’re flexible with your dates, you may be able to avoid high fees or fare differences.

2.4 Review Fees and Fares

After selecting your new flight, review any change fees and fare differences. Airlines will typically present a breakdown of any costs associated with the change before you finalize your decision.

• Fare Difference: If the new flight is more expensive, you’ll need to pay the difference in fare. Be sure to check if there are any promotional fares that could lower the total cost.

• Refunds or Credits: If your new flight is cheaper, ask the airline if you can receive a credit or partial refund for the difference.

2.5 Confirm the Change

Once you have reviewed all costs and confirmed the new dates, follow the airline’s instructions to finalize the change. You’ll typically receive an updated itinerary and confirmation via email.

3. What Happens if You Need to Change a Flight at the Last Minute?

While it’s always ideal to make changes well in advance, sometimes life circumstances force you to change your flight at the last minute. In such cases, the process may be more expensive, but it’s still possible to change your flight.

3.1 Last-Minute Change Fees

If you need to change your flight within 24-48 hours of your departure, be prepared for a potentially high change fee. Many airlines offer the option to change a flight close to the departure time, but this can come with substantial fees, especially for international flights or non-refundable tickets.

3.2 Possible Expedited Services

Some airlines may offer expedited services or more flexible options for last-minute flight changes, especially in the case of emergencies or certain fare classes. If you have a refundable ticket or purchased travel insurance, you may be able to change your flight with fewer restrictions.

3.3 Rebooking for a Different Route

If your original flight is part of a complex itinerary or includes connecting flights, changing just one leg of your journey could impact the entire route. In this case, be sure to discuss your options with the airline’s customer service team to ensure a smooth rebooking.

4. Special Circumstances for Changing a Flight

In some cases, you may be entitled to change your flight at no cost due to specific circumstances, such as:

4.1 Flight Cancellations

If the airline cancels your flight, you have the right to request a refund or change your flight to another date or route. Most airlines will waive change fees in the event of a cancellation.

4.2 Medical Emergencies

If you need to change your flight due to a medical emergency, many airlines will allow you to modify your flight without charging hefty fees. You may be asked to provide medical documentation to support your request.

4.3 Death or Bereavement

Many airlines have special policies for changing flights in the event of a death or bereavement. In such cases, you may be able to change your flight for free or with minimal fees, provided you provide proof of the situation.

5. Travel Insurance and Changing Flights

One way to minimize the financial impact of flight changes is to purchase travel insurance. Many travel insurance policies offer coverage for flight changes due to unforeseen circumstances like medical emergencies, trip cancellations, or delays. When purchasing travel insurance, be sure to read the fine print to understand the extent of coverage for flight changes.

6. Conclusion

Changing a flight once booked online is typically possible, but the ease and cost of making a change will depend on your airline, the type of ticket purchased, and how far in advance you request the change. Whether you’re looking to adjust travel dates, change your destination, or add additional baggage, understanding the rules and procedures will help you navigate the process with minimal stress.

To avoid additional costs, it’s always best to plan ahead and change your flight as early as possible. If you do need to make a last-minute change, be prepared to pay extra fees. Consider purchasing travel insurance for added flexibility and protection in case you need to make changes to your flight.